Business Name: Digital Kinetics

At Digital Kinetics, we are committed to delivering high-quality web design services and digital products. This policy outlines the terms for cancellations, refunds, and exchanges.

1. Web Design Services

Partial Payments & Cancellation:

• If a client makes a partial payment for a website project and later wishes to cancel, the request must be made within 7 days of the payment date.

• Any third-party products or services (such as domains, hosting, themes, plugins, or licenses) that were purchased on behalf of the client will be deducted from the refund amount.

• The purchased items will be handed over to the client along with any necessary credentials or files.

No Refunds After 7 Days:

• No refunds will be issued after the 7-day window has passed, regardless of the project status.

2. Digital Products (Themes, Templates, Software, etc.)

No Refund Policy:

• Due to the nature of digital goods, all sales are final and non-refundable once delivered or downloaded.

Exchanges & Fixes:

• If the product is defective, corrupt, or not functioning as described, we will:

  • Provide a working replacement version, or

  • Fix the issue at no additional cost.

Clients must report any issues within 5 business days of purchase to be eligible for support or exchange.

3. Contact & Support

If you have questions about this policy or need assistance with a service or product, please contact us at:

📧 Email: support@digitalkinetics.in
📞 Phone: 8389850636
🌐 Website: www.digitalkinetics.in

We appreciate your trust in [Your Agency Name] and look forward to working with you.